FAQs
✅ FAQ 1: Are Al Alizeh attars alcohol-free?
Yes, all attars and perfumes sold by Al Alizeh are 100% alcohol-free, halal, and safe for both men and women to use, including during prayer (Namaz).
✅ FAQ 2: How long do the attars last?
Our premium attars are highly concentrated and can last 8 to 24 hours depending on your skin type, weather, and how you apply them.
✅ FAQ 3: How should I apply attar for best results?
For best results, apply 1–2 drops on pulse points like the wrist, neck, behind the ears, or on your clothes. Attars are oil-based, so a small amount goes a long way.
✅ FAQ 4: Do you offer free shipping across India?
Yes, we offer free shipping on all prepaid orders across India. COD orders may have a small convenience fee.
✅ FAQ 5: Can I return a product if I don’t like the fragrance?
We accept returns within 7 days if the product is unused, unopened, and in its original packaging. Please check our Refund Policy for details.
✅ FAQ 6: Are your attars suitable for both men and women?
Yes, most of our attars are unisex. However, we also have scent profiles specifically curated for men (like Oud and Amber) and women (like Rose and White Musk).
✅ FAQ 7: Where are Al Alizeh attars made?
Our attars are handcrafted in India, primarily sourced from Kannauj — the perfume capital of India — and blended using traditional methods with modern hygiene standards.
✅ FAQ 8: Do you offer gift packaging or gift sets?
Yes! We offer elegant gift boxes and curated attar gift sets perfect for Eid, weddings, birthdays, and corporate gifting. You can select gift options during checkout.
✅ FAQ 9: Can I place bulk or wholesale orders?
Absolutely! We accept bulk and wholesale orders for weddings, gifting, and retailers. Please contact us via email or WhatsApp for customized pricing and options.
✅ FAQ 10: Is my payment information secure?
Yes, we use secure payment gateways with end-to-end encryption. We do not store your card details, ensuring a safe and trusted shopping experience.
✅ FAQ 11: Do you ship internationally?
Currently, we deliver across India. For international orders, please contact us directly — we can arrange delivery to select countries on request.
✅ FAQ 12: How can I contact Al Alizeh customer support?
You can reach us via email at support@alalizeh.com or WhatsApp at +91-XXXXXXXXXX. Our support team is available Monday to Saturday, 10 AM – 6 PM IST.